Terms & Conditions
Customer Care
Welcome to Shoe Room, Kenya's first professional shoe care company. Our services include detailing and repair, DIY cleaning kits, and shoe care products. If you have any queries about our services or products, please don't hesitate to contact us. We are committed to providing our customers with the highest level of customer care and will respond to your queries as soon as possible. Our Customer Care policy is designed to build trust and reassure our customers that they can buy our products and services with confidence. We are dedicated to providing our customers with the best possible experience when they shop with us. If you have any feedback or suggestions for how we can improve our services, please let us know. We are always looking for ways to improve our business and provide a better experience for our customers.
Privacy & Safety
At Shoe Room, we take your privacy and safety seriously. We use third-party banking services to verify your payment and protect your personal information. We only collect data that is necessary for us to provide our services to you and we will never share your information with third parties. If you have any questions or concerns about our privacy policy, please don't hesitate to contact us.
Wholesale Inquiries
If you are a retailer interested in selling our products, please get in touch. We offer a range of stunning shoe care products that are perfect for your customers. We are committed to building strong relationships with our retailers and providing them with the support and resources they need to succeed. Please contact us for more information on our wholesale program.
Payment Methods
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Credit / Debit Cards
M-Pesa
Offline Payments