SHIPPING & RETURNS

SHIPPING POLICY

At Shoe Room, we offer fast and reliable shipping to all parts of Kenya. We take extra care in packaging your orders to ensure they arrive in perfect condition. Our shipping costs are calculated based on the weight and size of your order. You can expect your order to arrive within 3-5 business days. For more information about our shipping methods and costs, please contact our customer support team.

RETURN & EXCHANGE POLICY

We want you to be completely satisfied with your purchase from Shoe Room. If for any reason you are not satisfied, we offer hassle-free returns and exchanges. You may return or exchange any product within 14 days of purchase, as long as it is in its original condition and packaging. To initiate a return or exchange, please contact our customer support team. We are always here to help!